Prime Merchant
Focus on growing your sales. Leave delivery to us.
Join 40,000+ merchants who rely on Prime. Download the app, sign up for free and start shipping to every governorate in Iraq.
Sign-up happens in the app
- 1Download the Prime Merchant app.
- 2Tap “Create account”.
- 3Complete the sign-up steps.
- 4Our team approves you within minutes.
Merchant benefits
Why merchants choose Prime
Goods arrive safe
Every order is handled with care from pickup to delivery.
Fast settlements
Quick, accurate settlement of your balances.
Professional couriers
Courteous, professional service for your customers.
Wide branch network
300+ postal centers across Iraq.
Damage-protected returns
Returned intact, and you confirm receipt with a barcode scan.
Damage compensation
Free compensation if a shipment is damaged, subject to our Terms & Conditions.
Smart tracking app
Orders, reports and balances in a single app.
Rapid support
Every support request answered within two minutes.
App features
All your tools in one app
Create shipments your way
Enter a shipment by hand, use a ready barcode, or upload a file for many shipments at once.
Drafts & printing
Save a shipment as a draft to finish later, and print your waybills easily.
Shipment tracking
Follow every stage from pickup to your customer, with time and date.
Quick barcode search
Search by waybill number or recipient phone, or scan the barcode directly.
Returns
Track your returns and receive them with a QR scan, or re-deliver with one tap.
Delivery issues
See why a delivery failed, fix the customer’s details and re-deliver right away.
My wallet
Your available balance, waybill amounts and delivery fees in one place.
Payout request
Withdraw all or part of your balance by bank transfer, at our office or via a courier.
My reports
See your sales, profits and top-ordering governorates to target your ads precisely.
Stores & staff
Add several stores or pages, and create staff accounts with set permissions.
Saved products
Save each product once with a fixed price and note, filled in automatically on new shipments.
Notifications
Instant alerts on every change to your shipments and payments.
Strategic partnership
Digital payments with AsiaPay
Prime has partnered with AsiaPay to bring integrated digital payment solutions to our merchants: secure collection and transfer of balances, organized financial operations, less manual work, and real-time tracking of transactions and reports.
Is it free to join as a merchant?
Yes. Joining is open to everyone and signing up through the Prime Merchant app is completely free.
Which documents do I need?
Your national ID, residence card and a personal photo, plus your store details. We verify every applicant to keep shipments and customer data secure.
Do you deliver to every governorate?
Yes. Our network covers every governorate in Iraq through 300+ postal centers.
How do I receive my money?
We collect from your customer on delivery, and you can follow collected amounts, your statement and settlement status in the app.
What if an order is returned or damaged?
We process returns free of charge and bring them back to your store with the reason for non-delivery, and we offer free compensation for damage, subject to our Terms & Conditions.
How do I know my returns arrive intact?
We pack and protect returns from damage all the way back, and when they arrive you confirm receipt by scanning the barcode in the Prime Merchant app.
Ready to ship with Prime?
Join as a merchant in minutes, or talk to our team about tailored solutions for your business or institution.