privacy policy

Prime values transparency in its daily operations with customers, partners, and providers.

Protecting your privacy and data is crucial to us, and in the spirit of transparency, we outline how we protect and maintain your information when you use our website.

The Privacy Policy aims to inform you about the types of information (including personal data) we may collect from you regarding your use of the website. It also explains the terms under which we use and disclose such information and your rights concerning that information.

This Privacy Policy is effective as of 05.05.2023.

Your Consent

By using our website, you consent to our Privacy Policy.

Information Collection

Information You Provide

The types of personal information you may provide include:

  1. Information you provide when you create a representative profile on our website, such as your name, national ID/residency number, date of birth, address information, driving information, banking information, and other details.
  2. Information you provide when registering a company on our website, including company name, owner information, customer service details, and other related information.
  3. Information related to any shipment you track, including shipment tracking number.
  4. Information included in any correspondence you send to us via email or through our website, subscribing to Prime newsletters, responding to surveys, filling out forms, or any inquiries or requests for information about ordered shipments, and similar situations where you choose to provide personal information to us.
  5. Any other personal information you send to us.


If you do not wish to provide your personal information, please do not provide it. The database and its contents reside on the company’s servers and may be subject to data processing or servers operated on our behalf and under our responsibility. Your personal data will not be passed by us or by our agents for use by third parties in any form unless we obtain your consent or are legally required to do so.


Data We Collect

You can visit all public pages of our website without providing any personal information about yourself. However, our website collects and stores only non-personal information such as:

  1. Information about your computer device including your IP address, geographical location, browser type and version, and operating system.
  2. Information about your visits to and use of this website, including referral source, visit duration, page views, and site navigation paths.
  3. Information generated when using our website, including when and how often and under what circumstances you use it.
  4. Some parts of the website use embedded pixel technologies or JavaScript to facilitate your use of the site and to track general traffic patterns.



A cookie is a small file placed on the hard drive of your computer. Once added, cookies help analyze web traffic or let you know when you visit a particular site. Web applications can respond to you as an individual. The web application can tailor its operations to your needs and likes by gathering and remembering information about your preferences.



We use traffic log cookies to identify which pages are being used by visitors to the site. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We use this information only for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website experience by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.


You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.


Web Beacons

We also place “web beacons” or small “animated gifs” on many pages of our website. These beacons are used in connection with cookies to collect non-personal data about your use of our site including – but not limited to – date and time of visit, pages visited, web page referred, browser type (e.g., Firefox, Chrome, Internet Explorer), operating system type (e.g., Windows, Mac), and domain name of Internet service providers. This information is collected about thousands of site visits and analyzed in the aggregate. Web beacons are not used to access or store your personal information.


Google Analytics

This website uses Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

You can prevent Google from collecting data generated by cookies and related to your use of the website (including your IP address) as well as the processing of this data by downloading and installing the browser add-on available at http://tools.google.com/dlpage/gaoptout.

You can find more information about Google Analytics’ terms of use or privacy policy at:

Data Usage

Prime does not use your information except to conduct business with you, understand your needs and interests better, improve our services, and customize your web experience, provided you have given explicit consent where legislated (e.g., when sending you marketing emails):

  • Maintaining internal records.
  • We may use the information to improve our products and services, leading to customer satisfaction.
  • We may use the information to customize the website according to your interests.
  • If you have given your consent, we may periodically send promotional emails about new products, special offers, or other information we think you may find interesting using the email address you have provided.
  • Communicating with you when you submit an inquiry to us.
  • For business development and marketing purposes.
  • To obtain general statistics related to the use of the website and its web pages, and to evaluate how visitors use and navigate the site on an aggregate basis.
  • To provide services to you, your company, or your company’s customers.
  • To provide services to you as an independent representative at Prime.

Information Security

We will always limit the amount of data collected to a minimum, but we recognize that the data we have must be well-protected. Data can only be accessed by a specific set of users. Our employees have clear guidelines to prevent potential data leaks and unauthorized transfer of personal data:

  1. We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information.
  2. We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
  3. All electronic financial transactions entered through our website will be protected by encryption technology.
  4. You acknowledge that data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
  5. You are responsible for keeping your password confidential that you use to access our website; we will not ask you for your password (except when logging into our site).

Information Spread

Prime may share your personal information as follows:

  • Business Transfers: Prime reserves the right, subject to statutory law, to disclose or transfer your personal information in connection with the sale or transfer of all or part of our business or assets.
  • Companies acting on our behalf: Prime contracts with other companies to perform business service functions on our behalf, which may involve limited access to your personal information. Prime requires these companies to use the information only to provide the contracted services; they are prohibited from transferring information to another party except as required to provide those services. Some examples of these business support functions include email delivery, customer survey implementation, customer support, purchasing trends, retargeting, and remarketing.
  • We will disclose your data to third parties if we are under a duty to disclose or share your data in order to comply with any legal obligation, in order to enforce or apply any terms of use of this website or any terms and conditions, the supply of our goods or services to you, or other agreements we may enter into with you. ; To protect the rights, property, or safety of Prime, our customers, or other third parties. This may also include exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
  • Legal compulsion: We may disclose your personal data in response to a court order, a request for cooperation from a law enforcement or other government agency, to establish or exercise its legal rights, to defend legal claims, or as otherwise required or permitted by laws and /or applicable regulations.

Other than as stated above, we will not transfer, disclose, sell, distribute or rent your personal information to third parties unless we obtain your permission to do so or are required or permitted to do so by law.


Third Parties

Our websites may contain links to other third-party websites. Please note that this privacy policy applies only to the personal information that we collect through our websites (https://prime.iq), and we cannot be held responsible for the personal information collected and stored by third parties. Third-party websites have their own terms and conditions and privacy policies, and you should read them carefully before submitting any personal information to these websites. We do not endorse or accept any responsibility or liability for the content of third-party websites or their terms and conditions and policies.



Changes to Privacy Policy

We may update this policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you understand any changes to this policy.


Your Rights

You can choose to restrict the collection or use of your personal information in the following ways: If you have previously agreed to us using your personal information for marketing purposes, you may change your mind at any time by writing to us or emailing us at info@prime.iq. We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties that we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to us or email us as soon as possible at the address below. We will promptly correct any information found to be incorrect.

Contact Us

If you have any questions or concerns about your privacy when visiting our website, please contact us at:

Email: info@prime.iq
Phone: 07843000001
Address: Prime Delivery Company, Baghdad, Hay Huttein, next to Bisculata Factory.